DWG has responded to the selection of Rippe & Kingston as the software to support Project Assignment, Project Tracking/Management and Billing & Collections by providing a requirements document for a workflow design to replace the PIF form in Project Tracking/Management. The workflow design reduces delay in the project lifecycle by enabling request takers to immediately introduce projects into the workflow, and facilitated by system generated notifications. This week, the Infrastructure Improvement Initiative will expand into new areas with rescheduled focus groups involving valuation subject matter experts, who will provide insight to improve valuation analysis infrastructure.
Accomplishments Last Week (April 6-April 10)
- DWG provided Rippe & Kingston high-level workflow and client preferences notification requirements, and validated that the software will support the “Should-be” process design.
- DWG developed routing criteria and began documentation of request assignment criteria across all service lines.
- DWG completed the “As-Is” process map for the Billing and Collections processes.
Accomplishments Expected This Week (April 13-April 17)
- DWG will validate FMV request assignment criteria across all service lines.
- DWG will support development of detailed requirements documentation for Rippe and Kingston software implementation
- DWG will support development of a detailed project plan for Rippe and Kingston software implementation.
- DWG will conduct focus groups to collect subject matter expert input regarding issues/problems that negatively affect project generation cycle time.